Shipping & Returns

Shipping

You can view an estimate of shipping costs by adding items to your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

We ONLY Ship FedEx.

If you have a larger order, please call us at 877-692-9125 Ext 1 and we can try to work a better shipping number for you.

We have teamed up with FedEx Delivery Management to allow you to manage and track your shipments with us and any future deliveries that are made with FedEx.

Please Sign-up for this great service so we can better serve your Delivery needs.

Signing Up for FedEx Delivery Manager®

Click on Tracking and select Manage Your Delivery. Click on the SIGN UP NOW button located on the FedEx Delivery Manager page.

Enter the Contact and Login information in the following screen, check the box to accept the Terms and Conditions and then click the Continue button.

You will receive an email stating "Your fedex.com registration is complete." This is just a confirmation that the User ID has been successfully created. You need to complete additional steps to enroll in FedEx Delivery Manager.

You will now have up to three different authentication methods to complete your enrollment. You may not be eligible to use the SMS PIN method. If you do not see this option when registering, it means you are not currently eligible.

Returns

If you bought the wrong item, we understand. we can return or exchange your item, but you will need to obtain an RMA and pay for shipping back to our Manufacturer within 7 days of purchase.

This return policy is directly related to our supplier, as we pass on the savings to you by shipping directly from them.

We will not take back anything that has been installed or attempted to be installed.

The product will be inspected upon arrival!!

Our Manufacturer charges us a 15% restocking fee that we will need to pass along to you.

Privacy

Dieselfilters.us is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to Sales@truckpipesusa.com with "Unsubscribe Me" as the subject line. We do not sell, trade or rent your personal information to others.